Immediate Remote Support
For Immediate Remote support of your computer Contact Us or give us a call. We’ll then create a remote support session for you and provide you with a Support Session ID and website link to start your support session. Join the session and we’ll see that you’ve joined then we will connect to your computer. If you’re prompted to allow us access to your computer or clipboard, please select to allow access.
If for some reason we do respond to your email request, Call Us! We’ll be happy to help you!
For our online customers, you can access our Online Assist Service, we will provide you with a Session ID.
Our regular support rates apply. Visit our Support and Installations page for details regarding our support fees.
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- To Make a Payment Enter your name, the Full Amount of your Invoice and the Invoice ID.
Our Hourly Rate
Our Hourly Rate: $80/hr:
This hourly rate is for General Computer repair and support, Network and Server installations and other PC services not listed above. We do NOT charge a one hour minimum but rather break it down to 1/4 hr increments. However, based on your location there may a trip charge of $40/hr *** of travel time to/from your location. This is 1/2 of our normal hourly rate.
For details about our billable rate, special rates and more, please visit our Computer Installation page.