FTP Overview Connecting via FTP FTP Restrictions Recommended Software

How many simutaneous connections can I have at once?   How many total users can be logged in at once under a single login?   Can I use my domain name or must I use my IP address as the hostname for FTP?   How long can I remain idle without being logged out automatically?   How quickly do I have to successfully authenticate before being logged out?   Why can't I move back or up from the root?   Why is my xferlog owned by root? How many simutaneous connections can I have at once? Any single user, as determined by having the same IP address, cannot have more than three simutaneous connections at once. This includes simutaneous connections under different userids from extra FTP accounts created, and even under different accounts on the same webserver. The reasoning behind this is to prevent any one person from taking an unreasonable number of FTP connections away from the server. You will also need to know your login (also reffered to as your "userid"), your account password, and the IP address assigned to your account. Back To Top How many total users can be logged in at once under a single login? A limited number of users can be logged in under the same userid. This might happen where you have an account and have created extra FTP accounts. All of those users who you have given FTP access to will take away from your available total anytime they log in. So your connections could be used by only a few people using multiple connections or it could be different people under the same login with different FTP accounts which you setup. The table below indicates how many simultaneous connections can occur at any one time, based on which plan you sign-up under. Plan Comparison Information   Standard Developer UNIX 6 15 NT 6 15 Back To Top Can I use my domain name or must I use my IP address as the hostname for FTP? Using your IP address (209.15.xxx.xxx) is the preferred entry for your hostname, but www.yourdomain.com will work as well. We prefer that you use your IP address because in the event you are transferring your domain to us, you can still connect to your site via FTP right away, while your domain name may not be hosted by iComputingSolutions yet. Using your IP address also gets rid of unnecessary DNS traffic. The reasons are small but it is still best to just use your IP address as your hostname. Back To Top How long can I remain idle without being logged out automatically? You may remain logged into your account with less than 30 minutes of idle time. Once you have been logged in for 30 minutes idle, the FTP server will automatically log you out of the system. Once this occurs you will need to re-establish another FTP connection to resume activity. Back To Top How quickly do I have to successfully authenticate before being logged out? From the time you establish a connection to the FTP server, you have 30 seconds to enter your login and password correctly. If during this time no login and password is entered or there is an incorrect login/password combination entered, you must re-connect and try again. Back To Top Why can't I move back or up from the root? There is no reason why you need to move outside of your account, and thus you are restricted to your area on the server. Back To Top Why is my xferlog owned by root? Your xferlog in your logs directory is owned by root so you cannot alter the contents of this file. This file is used in computing your bandwidth consumption, which includes FTP traffic. While you can view the xferlog, you cannot edit, rename, or delete the file. Back To Top