P.O. Box 1005, Greenwood, IN 46142 - Phone: 317-919-7831, Fax: 866-571-0372
 

internet Computing Solutions
Computers: 

Are you looking for a computer and not sure what or where to buy one?

We can help. We strongly recommend buying your next computer from Dell!

Why? Dell has been in the computer manufacturing business for consumers and business for many years and are the leading providers in this market. They both have excellent technical support for thier products and are consistently highly rated by the trade periodicals for service and support.

What about buying a computer from your local supplier? Unfortuantely, many small computer stores cannot offer the support for your product that Dell can offer. They also typically cannot offer the same technology, reliability, software, and optional components that Dell can offer for the same price.

What happens if I have a problem, who can I take the PC to? Again Dell has the advantage here. If you have a problem on the Weekend, or in the middle of the night, is your local PC company going to be there? Do they have 24 hour tech support? Dell does. You can call them anytime for help. If there is a problem with one of the hardware components they will send you a new part overnight or dispatch someone to fix it, usually within the next business day. We highly recommend getting at least a 3 year parts and labor warranty on your pc's. The service is worth the added price!

Click on the link below to visit Dell to configure a pc. Or call us and we'll help you determine what's best for you.


Installation/Support Services:
Need help setting up your computer at Home or at your Office? We can help you!

Our installation services are very reasonably priced. Once you order your brand of computer and have a shipping date, give us a call. We will come to your home or business and help setup your new computer and show you how to get around with your new computer. This includes more than just the basics. * This service includes up to 2 hours to setup your computer and any peripherals, assist you with installing any software that you have ordered, assist you with answering any questions that you might have about your new computer and software, and assist you with getting started using those programs. * If you have internet access we will assist you on how to log in and access the internet. We will also assist you in transferring any data from your old computer to the new one.** Best of all we can help you with any computer that you have purchased. . We will assist you any way that we can.

**** Our Computer Software/Hardware Support services include professional support at a reasonable price. This includes support for Virus/Spyware/Malware cleanup and other software or hardware installation and support services. If you have a problem or need assistance with any PC, Server or Network support issue give us a call and we will gladly discuss our services with you.

SPECIAL - Our Cost is just $139*** for up to two hours of in support of the services described above. You would pay well over $250 for this same service elsewhere. Network and server installations are billed at our regular hourly rate. Additional time will be charged at the regular hourly rate of $ per hour billed per 1/4 hour. Out of State services will require all travel costs to be paid by the customer. Some Malware/Virus removal services may take take OVER two hours of work to complete.

By comparison Dell charges the following for setting up a single computer:
Onsite System Setup plus Data Transfer with Wireless Install $279
Onsite System Setup $149
Onsite System Setup plus Data Transfer $229
Onsite Wireless Network Setup $169

By comparison Geek Squad (Best Buy) charges the following for setting up a single computer:
Onsite Computer Setup & Data Backup or Transfer = $219 (limited to installing 1 app and 1 peripheral and copy up to 9.4 gb of data to a dvd and copy it back to the new pc)
Onsite Advanced Computer Diagnostic and repair = $299 (includes spyware/virus removal) or more if additional hardware/software repairs/upgrades are needed to fix the problem.

Our Hourly Rate: $80/hr - This is for General Network and Server installations and other PC services not listed above. We do NOT charge a one hour minimum but rather break it down to 1/4 hr increments. However, based on your location there may a trip charge of $40/hr *** of travel time to/from your location. This is 1/2 of our normal hourly rate.

*** Price inlcudes to and from travel time of up to a total of 30 minutes. This covers the Marion, Johnson, Shelby, and Hancock county area's, including the cities of Indianapolis, Greenwood, Franklin, Shelbyville, and Greenfield. Other areas may require an additional trip charge of $40 per hour of total travel time to and from your site. Please contact us for more information.


Dell Business Weekly PromoDell Computers:

Headquartered in Austin, Texas, Dell is the world's most preferred computer systems company, and a premier provider of products and services required for customers worldwide to build their information-technology and Internet infrastructures. Dell's climb to market leadership is the result of a persistent focus on delivering the best possible customer experience by directly selling computing products and services based on industry-standard technology.

Dell was founded in 1984 by Michael Dell, the computer industry's longest-tenured chief executive officer, on a simple concept: that by selling computer systems directly to customers, Dell could best understand their needs and efficiently provide the most effective computing solutions to meet those needs. This direct business model eliminates retailers that add unnecessary time and cost, or can diminish Dell's understanding of customer expectations. The direct model allows the company to build every system to order and offer customers powerful, richly-configured systems at competitive prices.


* We do not guarantee or make any promise of guarantee that your computer purchased from Dell or any other Manufacturer will be free from defects or will operate error-free. We do not guarantee that any purchased software or any software that you may already have will work with your new computer. We do not claim to have knowledge of every software program that you may have and therefore may not be able to answer all or any questions definitively. We can not be held responsible or liable for any problems with your computer hardware or software. We will not install, setup, configure, or subscribe for you any illegal or pornographic material. You must provide all original software installation cd's. We will not install any copies of CD's.

** Transferring of data means the files that are created when using a program such as Word, Excel, Outlook, Email programs, graphics programs, pictures, etc. We will not transfer any existing programs from your old pc to your new pc without the properly licensed installation cd's. You must have the original installation CD's or diskette's for us to install any programs. Use of a third party program may be required to be purchased to facilitate transferring some programs.

*** Price inlcudes to and from travel time of up to a total of 30 minutes. This covers the Marion, Johnson, Shelby, and Hancock county area's, including the cities of Indianapolis, Greenwood, Franklin, Shelbyville, and Greenfield. Other areas may require an additional trip charge of $40 per hour of total travel time to and from your site. Please contact us for more information.

**** All virus/spyware/malware infections are self-inflicted. Due to the invasive nature of virus/spyware/malware infections, we do not guarantee or make any promise of guarantee that your computer or operating system will be completely free from defects or will operate error-free after diagnosing and removing any virus/spyware/malware infection. We do not guarantee that any purchased software, freely downloadable software or any software that you may already have will provide 100% protection against virus/spyware/malware infections. We do not claim to have knowledge of every software program that you may have and therefore may not be able to answer all or any questions definitively. We can not be held responsible or liable for any problems with your computer hardware or software after virus/spyware/malware removal or other support services are performed. We will not install, setup, configure, or subscribe for you any illegal or pornographic material. You must provide all original software installation cd's. We will not install any copies of CD's.

 

 

 

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